what is on my mind...
60 minutes to make a difference
How can we use time better to understand the other person whilst still getting our point of view across - in 60 minutes.
If you're not design thinking, you're not thinking design
Understanding the person with a problem is a much under-utilised aspect of selling today. Instead we prefer to assume.
Curiosity doesn't have to kill the cat
Questioning is like breathing — it’s something that seems so basic, so instinctive, that we take it for granted but often leave blind spots in our wake.